At ClearWaters Adventures, we strive to provide the best experience for our customers. Our refund policy is as follows:
Cancellation and Refunds:
- If you cancel your trip more than 24 hours before the scheduled time, you will receive a full refund, no questions asked.
- If you cancel within 24 hours of your scheduled trip, you will not be eligible for a refund but can reschedule your booking for another available date.
Rescheduling:
- Rescheduling is allowed for cancellations made within 24 hours of the trip. Please contact us to arrange a new date.
Weather Conditions:
- If there is bad weather that makes the activity unsafe, you will receive a full refund.
- Alternatively, you may choose to reschedule your booking for another available date.
If you have any questions or need assistance, please contact our customer service team.